- The hospital network Grupo Hospiten implemented several modules of Claroty xDome for Healthcare to gain full visibility and control over its biomedical, OT and IT devices.
Hospiten is an international private hospital group with 1,200 beds and more than three million patients treated annually. Its first medical center was founded in 1969 in Puerto de la Cruz (Tenerife), the Bellevue Clinic – now Hospital Universitario Hospiten Bellevue. Since then, it has expanded to twenty medical centers: ten in Spain and ten across Mexico (5), the Dominican Republic (2), Jamaica (2), and Panama (1).
All centers are equipped with the latest medical and management technologies and staffed by highly qualified professionals. This innovative mindset led Hospiten to choose Claroty.
“We manage a large and diverse IoMT and IoT device ecosystem, which required advanced measures to ensure proper control and traceability. We developed a dynamic, continuously updated inventory and systems to monitor communications between devices. We also successfully addressed the challenge of our geographically distributed network across two continents,” states Fernando Hernández Baute, CISO of Hospiten.
Beyond medical devices, Claroty identifies and classifies the majority of connected devices through a single centralized console, providing highly detailed visibility to IT, biomedical and maintenance teams.
Centralized device visibility
“Our priority was to have a centralized view of all devices and allow each center’s biomedical and maintenance teams to manage them,” Hernández explains. “Among all available options, Claroty stood out for its simplicity and ease of use — far superior to its competitors.”
Claroty also centrally identifies OT and IT devices, offering a complete view of the infrastructure. “At Hospiten, we focus on three main areas: IT, biomedical and maintenance; plus a fourth one — hospital management — which uses device usage statistics.”
All devices under control
This centralized control strengthens Hospiten’s security and allows hospital management to access detailed usage statistics. “For example, knowing when a CT scanner needs replacement, how many MRIs each machine performs or the daily volume of scans,” Hernández explains.
The project began with a PoC in 2022 at MD Anderson Cancer Center Madrid – Hospiten. In 2023, Claroty’s proposal and deployment plan were defined. The agreement was finalized in December 2023, with rollout beginning on January 30, 2024 and concluding in September. “Deployment was extremely simple — preconfigured equipment, practically plug and play,” Hernández recalls.
Hospiten adopted several xDome modules for Asset Management, Risk Analysis, Operational Efficiency, Segmentation and Device Management, supported by Telefónica as integrator. “Their involvement was essential due to their proximity, commitment and technological expertise.”
Risk reduction
The results are clear: biomedical and maintenance teams now have critical data for optimizing device management and utilization. Control is achieved on two levels: local delegation to each center, and centralized oversight, including monthly reports showing a steady reduction in overall risk.
Looking ahead, Hospiten is focusing on AI-driven threat detection and the construction of a new hospital in Madrid, set to open in 2026, which will also include Claroty technology.
